Since 1995, Applied Technologies of New York (ATI, INC.) has represented the leading boiler manufacturers in the world. Our mission is to provide expert assistance in system selection, maintenance and repair, as well as maintain a readily available warehouse of parts. We are a full-service firm with experienced sales engineers and factory-trained technicians to ensure prompt service and minimize downtime. At ATI, we have a strong dedication to excellence.
World-Class Customer Service
Customer service permeates at the very core of everything we do. Instead of doing what's best for business, we believe that putting the customer's needs first pays the biggest dividend.
In most instances, this mission is best accomplished by effectively educating you on your options and most viable solutions. Simply put, we are a dedicated group of professionals with a hyper-focus on delivering a world-class customer experience.
Exceptional People Delivering Exceptional Results
At Applied Technologies of New York, we appropriate a significant amount of time and resources into our people. Beginning with the hiring process, we are exceptionally careful on who we hire. Even our front line staff or professionals answering the phone are required to undergo technical training.
This heightened level of technical expertise is required because we expect all of our employees to have an in depth understanding of any potential questions. Most importantly, they're expected to quickly know who to direct your questions to for the most timely and accurate answer.
Each of our technicians receive comprehensive factory training. This ensures the technician is able to minimize problems and attain the highest possible levels of performance. By understanding how to optimize each piece of equipment from the manufacturer, our technicians are able to commission and fine-tune all equipment for maximum efficiency.
Regardless of your needs, we promise to always respond with certainty, prompt communication, and world-class customer support. We pride ourselves in going above and beyond to fulfill all of your boiler room related mechanical requirements.
Innovative Solutions for Today and Tomorrow
With a clear mission to raise the bar on the status quo, we use state-of-the-art practices to commission and service your boiler room investment. Our factory trained technicians are continually researching and applying inventive strategies to meet today's quickly changing energy needs. We pride ourselves in being pioneers of the industry and will continue to implement cutting-edge solutions to achieve precise and efficient performance.
Customized Solutions to Overcome Challenges
We are the combustion experts, and we understand that one-size-fits all solutions hardly ever work. Instead of trying to apply a cookie-cutter solution for your application, we take the time to get to know your business and understand your specific application needs. Our experts go above and beyond in the process by reviewing your projected budget as well as other vital parameters on the site.
After developing a clear picture of the project scope and your needs, we carefully tailor a unique boiler solution. We strive to deliver solutions that fall below your projected budget without sacrificing reliability and efficiency. In many instances, we find alternative, more cost effective ways to achieve the goal. Our attention to details saves you time, money, and often increases the overall efficiency of the application.
ATI Technical Services
Call our dedicated technical services phone line to speak with one of our factory-trained experts:
As boiler technology continues to change at light speed, it's vital to have the appropriate expertise for optimum performance. While boilers previously could be set up by checking the flame and setting the air gate, today's cutting-edge equipment requires much more expertise.
ATI Technical Services was born to meet this changing demand. Our factory-trained technicians are equipped with the proper tools and methodology from the manufacturer to commission and tune equipment to the highest level of performance. We understand the complex configurations of modern combustion applications, such as fuel-air ratio controllers.
Our expert technicians will properly set up the equipment, perform specific repairs, and/or maintain it to the exact specifications of the manufacturer. Best of all, we take an infinite amount of pride in delivering a superior level of expediency. In most instances, we will render a solution on the same day.
As manufacturer’s representatives for some of the best companies in the industry as well as having a dedicated in-house technical services team, we are able to provide not just a complete solution, but the optimal solution.